Everyday 14,000 people experience a water or fire emergency inside of their home or business. The emergencies are unexpected incidents stemming from faulty pipes inside of your walls, and a variety of other environmental issues. Emergencies that are fire related often times stem from poor electrical wiring or lack of responsibility when operating flames. With a number that staggering it is no mystery that you need help. All too often the disaster not only affects the property, but all of the contents that are inside of it. The contents can range from your comforters and blankets, to clothing purses and shoes.
In a nutshell, a pack-out is done when a customer experiences a household disaster such fire or water damage and they discover that damage carried over from the structure of the house to the items inside of their home. This is when a restoration company is called in to gather and box up the wet and damaged contents of the house. The overall goal is to prepare the contents for transport to the restoration company’s warehouse where it will be cleaned and deodorized while repairs are being made to the structure of the home.
The Pack-out, Transfer and Restoration process is performed by skilled and qualified restoration team members, who pay extra attention to the care of your belongings. Each one of your items are photographed, carefully boxed up and inventoried and transported to a climate controlled warehouse where they are sorted, washed, deodorized, sanitized, disinfected and dried. They are all re-inventoried then packed back up and stored in a climate controlled storage vault until the house is back to it’s habitable state. It is at this point that the restoration company will perform what is called a “pack-back” where all items are returned back to your home & unpacked.
To assist you in choosing the right restoration company for you we have provided a list of 10 questions to ask when you are researching companies.
10 Questions to ask when choosing a Pack-out, Transfer and Restoration Company
- How long have you been in business?
- What is the number one service your company provides?
- How many jobs like ours have you done in the past year?
- Are you a local business?
- Does your company do all of the work or is it subcontracted?
- What kinds of cleaning methods do you use?
- What kind of training or certifications does your staff have?
- What is the turn around time for cleaning emergency items?
- Do you store my contents in a secure, climate controlled location?
- What kind of inventory system do you use for contents?
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